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2018 in Review: The 7 Biggest Trends That Impacted Loyalty
Loyalty Research: Gen Z, Millennials and Beyond
Brand Storytelling: Using Authenticity to Build Customer Relationships
What is brand storytelling and how can brands use authenticity to build customer trust & relationships? A look at demonstrating brand values, driving advocacy and differentiating through storytelling.
How Budweiser & Busch Build 1:1 Customer Relationships
Building truly personal, 1:1 relationships with customers is a major challenge for most brands. And for brands like Busch and Budweiser that don’t directly sell to consumers, the lack of access to Poi
Capturing the Loyalty of the Skeptical Consumer
Here are some of the key findings of our research and recommendations for brands on how to engage and capture the loyalty of the skeptical consumer.
Loyalty Research Report: Engaging Consumers in an Age of Increasing Brand Distrust
The 10 Biggest Marketing Trends to Invest in for 2019
Giving Customers What They Want
How Loyalty Can Help Retailers Compete Against Amazon
The 7 Biggest Loyalty Trends of 2017
Download this guide for advice on how to establish the loyalty needs and requirements of your business and communicate them effectively. You can leverage this template to construct your own RFP.
20 Brands Customers Love: Factors Driving Customer Loyalty in 2018
How Travel and Hospitality Brands Can Go the Extra Mile for Customers
Travel and hospitality brands should go the extra mile for customers through engagement-based loyalty. Here are some ways to make loyalty programs fun and personalized for each traveler.
Marketing Predictions for 2018
Steve Madden Kicks Loyalty into High Gear
CrowdTwist customer Steve Madden recently launched their first loyalty program SM PASS, a cutting-edge loyalty program that employs advanced technologies and customer engagement strategies.
The Ultimate Guide to Omnichannel Loyalty
How to Optimize Your Loyalty Program for Gen Z and Millennials
Why Your B2B Company Needs a Loyalty Program
Due to increased competition and price wars, B2B companies are realizing the value in investing in loyalty. Let’s take a look at the reasons more and more B2B companies are turning to loyalty.
CrowdTwist Named a Strong Performer in Customer Loyalty Solutions by Independent Research Firm
12 Examples of Exceptional Customer Experiences