E-books

Learn more about engaging with customers and building and managing an effective loyalty program

  • 20 Brands Consumers Can't Live Without

    20 Brands Consumers Can't Live Without

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  • 2018 in Review: The 7 Biggest Trends That Impacted Loyalty

    2018 in Review: The 7 Biggest Trends That Impacted Loyalty

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  • Elevate Your Rewards Program with Email

    Elevate Your Rewards Program with Email

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  • The 10 Biggest Marketing Trends to Invest in for 2019

    The 10 Biggest Marketing Trends to Invest in for 2019

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  • 20 Marketing Strategies to Challenge Amazon

    20 Marketing Strategies to Challenge Amazon

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  • 20 Brands Customers Love: Factors Driving Customer Loyalty in 2018

    20 Brands Customers Love: Factors Driving Customer Loyalty in 2018

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  • The 7 Biggest Loyalty Trends of 2017

    The 7 Biggest Loyalty Trends of 2017

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  • 12 Examples of Exceptional Customer Experiences

    12 Examples of Exceptional Customer Experiences

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  • 10 Ways to Increase Sales with Rewards for Spend

    10 Ways to Increase Sales with Rewards for Spend

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  • 10 Ways to Prepare Your Company for a Loyalty Program

    10 Ways to Prepare Your Company for a Loyalty Program

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  • The State and Future of Loyalty: Perspectives From The Experts

    The State and Future of Loyalty: Perspectives From The Experts

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  • 20 Characteristics for Best-in-Breed Loyalty Programs

    20 Characteristics for Best-in-Breed Loyalty Programs

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  • 16 Innovative Loyalty Programs of 2016

    16 Innovative Loyalty Programs of 2016

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  • 10 Ways to Surprise and Delight Customers to Drive Loyalty

    10 Ways to Surprise and Delight Customers to Drive Loyalty

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  • 45 Loyalty Marketing Ideas

    45 Loyalty Marketing Ideas

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  • Going Mobile: 12 Strategies to Drive Engagement and Loyalty

    Going Mobile: 12 Strategies to Drive Engagement and Loyalty

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  • 25 Ways to Acquire Loyalty Program Customers

    25 Ways to Acquire Loyalty Program Customers

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  • 10 1/2 Things to Consider When Evaluating a Multichannel Loyalty Program

    10 1/2 Things to Consider When Evaluating a Multichannel Loyalty Program

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  • 10 Engagement and Loyalty Marketing Predictions for 2016

    10 Engagement and Loyalty Marketing Predictions for 2016

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  • How to Guide: 5 Ways to Measure the Business Impact of a Loyalty Program

    How to Guide: 5 Ways to Measure the Business Impact of a Loyalty Program

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