Catherine Malone

  • CrowdTwist Releases Its Tenth Consumer Loyalty And Engagement Research Report

    CrowdTwist Releases Its Tenth Consumer Loyalty And Engagement Research Report

    CrowdTwist, an industry-leading provider of omnichannel loyalty and engagement solutions, today released a report titled "The Marketer's Guide to Loyalty," a consumer-focused research report.

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  • Exceeding Customer Expectations and Driving Brand Loyalty in 2019

    Exceeding Customer Expectations and Driving Brand Loyalty in 2019

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  • CrowdTwist Recognized with Five Awards for Excellence in Loyalty

    CrowdTwist Recognized with Five Awards for Excellence in Loyalty

    CrowdTwist, a leader in omnichannel loyalty and engagement solutions, today announced it was awarded five Loyalty360 awards during the annual Loyalty Expo in Charlotte, NC.

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  • CrowdTwist is Named a Leader in Loyalty Technology Platforms

    CrowdTwist is Named a Leader in Loyalty Technology Platforms

    CrowdTwist announced today that Forrester Research, Inc., has named CrowdTwist as a Leader in the prestigious “The Forrester Wave™: Loyalty Technology Platforms, Q2 2019."

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  • 7 Ways to Earn Customer Love in 2019

    7 Ways to Earn Customer Love in 2019

    A panel of marketing experts discuss the biggest trends impacting customer loyalty this year and share examples of the brands that are winning consumer affection.

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  • CrowdTwist Announces New Partnership with Movable Ink

    CrowdTwist Announces New Partnership with Movable Ink

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  • CrowdTwist Announces New Partnership with Infor

    CrowdTwist Announces New Partnership with Infor

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  • The Value of Loyalty for Telecoms Brands

    The Value of Loyalty for Telecoms Brands

    Successful loyalty programs provide telecommunication brands with the ability to differentiate from the competition and reduce churn. Let’s take a look at some of the benefits.

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  • Webinar Q&A: Let’s Get Emotional: How To Build Better Relationships With Your Customers

    Webinar Q&A: Let’s Get Emotional: How To Build Better Relationships With Your Customers

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  • 6 Ways to Earn Loyalty from Millennial Moms

    6 Ways to Earn Loyalty from Millennial Moms

    In order for brands to successfully market to millennial moms, they must be conscious of what drives their decisions to purchase from brand over another. Find out how to engage this important group.

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  • CrowdTwist Recognized with Three Loyalty360 Awards

    CrowdTwist Recognized with Three Loyalty360 Awards

    CrowdTwist and four of its clients take home a total of seven awards at the Customer Expo in Nashville, Tenn.

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  • CrowdTwist Consumer Loyalty Study Shows 87% of Gen Z Consumers Want Omnichannel Loyalty Programs

    CrowdTwist Consumer Loyalty Study Shows 87% of Gen Z Consumers Want Omnichannel Loyalty Programs

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  • Capturing the Loyalty of the Skeptical Consumer

    Capturing the Loyalty of the Skeptical Consumer

    Here are some of the key findings of our research and recommendations for brands on how to engage and capture the loyalty of the skeptical consumer.

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  • CrowdTwist Consumer Loyalty Study Finds Growing Distrust of Brands, Yet Strong Loyalty Program Engagement

    CrowdTwist Consumer Loyalty Study Finds Growing Distrust of Brands, Yet Strong Loyalty Program Engagement

    Research indicates that brands are skeptical of how brands use their data, but omnichannel loyalty programs offer brands a competitive advantage and the opportunity to rebuild trust through relevancy.

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  • Earning Consumer Trust with Omnichannel Loyalty

    Earning Consumer Trust with Omnichannel Loyalty

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  • Why Leading Retailers are Abandoning Store Credit Card Loyalty

    Why Leading Retailers are Abandoning Store Credit Card Loyalty

    Here are some the reasons why brands are abandoning their store credit card loyalty programs and adopting multichannel loyalty and engagement programs instead.

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  • How Loyalty Programs Have Become a Source of Valuable Insight

    How Loyalty Programs Have Become a Source of Valuable Insight

    Insight captured by loyalty programs can drive successful customer retention and acquisition strategies, grow revenue, increase customer satisfaction and create memorable, personalized experiences.

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  • 7 Steps To Building A World-Class Luxury Loyalty Program

    7 Steps To Building A World-Class Luxury Loyalty Program

    In this guide, we’ll highlight the unique tactics luxury brands can implement in their loyalty offering to encourage greater spend and retention from customers.

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  • Why an Emotional Connection Matters in Loyalty and How to Achieve It

    Why an Emotional Connection Matters in Loyalty and How to Achieve It

    Making investments in your loyalty initiatives to drive emotional an emotional connection with customers will significantly increase customer value and grow spend and engagement.

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  • CrowdTwist Adds Andrew Frawley, former CEO of Epsilon, to Board of Directors

    CrowdTwist Adds Andrew Frawley, former CEO of Epsilon, to Board of Directors

    CrowdTwist, the leader in multichannel loyalty and engagement solutions, announced that Andrew Frawley has been appointed to the company’s Board of Directors.

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