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Giving Customers What They Want
How to Drive Brand Awareness with Loyalty
In an overcrowded marketplace brand awareness is often a key driver of consumer purchase decisions. Here’s how to design a loyalty program that that boosts the profile of your brand.
20 Brands Customers Love: Factors Driving Customer Loyalty in 2018
Trends and Technology Impacting Consumer Shopping Habits
Let’s take a look at the trends and technologies that will provide the maximum opportunity for marketers to sell to consumers, impact business, and drive retention in 2018.
Marketing Predictions for 2018
This whitepaper identifies the trends and technologies that will provide the maximum opportunity for marketers to impact business, grow sales and drive retention in 2018.
Steve Madden Kicks Loyalty into High Gear
CrowdTwist customer Steve Madden recently launched their first loyalty program SM PASS, a cutting-edge loyalty program that employs advanced technologies and customer engagement strategies.
How Loyalty Can Help Retailers Compete Against Amazon
The 7 Biggest Loyalty Trends of 2017
12 Examples of Exceptional Customer Experiences
How to Optimize Your Loyalty Program for Gen Z and Millennials
Driving Loyalty with Measurable Brand Experiences
Loyalty360 interviewed CrowdTwist about the challenges and trends around driving loyalty with memorable brand experiences.
Loyalty Trends: Generation Z vs. Millennials
CrowdTwist conducted research into the similarities and differences between Generation Z and Millennials, how they engage with brands, their shopping habits, and their brand loyalty.
Omnichannel Loyalty: Connecting the Dots for a Better Customer Experience
Most brands are moving towards adopting an omnichannel loyalty approach. A successful omnichannel loyalty program will connect customers to a brand across all touchpoints.
How to Win Gen Z’s Loyalty This Back-to-School Season
According to CrowdTwist’s recent research, 64% of Generation Z are persuaded to shop with a brand if they have a loyalty program. Let’s take a look at some of the trends we’re seeing with GenZ.
Gen Z vs. Millennials: The Changing Landscape of Loyalty
7 Ways to Add More Value to Your Loyalty Program
Let’s take a look at the ways you can build stronger, more profitable relationships with your customers and engage loyalty members beyond transactions.
10 Ways to Increase Sales with Rewards for Spend
How Zumiez Drives Loyalty with a Powerful Omnichannel Experience
Zumiez invests in its omnichannel strategy by putting the customer at the center focus across three areas: flexible purchases, multichannel support and customer rewards.
Applying Effective Surprise and Delight Tactics to Different Customer Segments
Brands who surprise & delight their customers often provide an exceptional customer experience. surprise & delight can be an effective strategy to help reinforce your relationship with your customers.
How Retailers Use Multichannel Data to Drive Customer Loyalty