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How Retailers Use Multichannel Data to Drive Customer Loyalty

January 23, 2017

While traditional loyalty programs still have their place, consumers’ expectations are prompting retailers to offer more. That's why retailers are leveraging multichannel loyalty and engagement solutions. This whitepaper highlights the importance of multichannel loyalty and engagement data and how it unlocks greater insights to strengthen customer relationships. Learn:

  • Why multichannel loyalty and engagement programs are essential for the retail industry
  • How multichannel loyalty and engagement programs unlock customer data
  • Key examples of how retailers use multichannel loyalty to drive engagement and purchases
  • How social networks provide insight for retailers to build emotional connections to customers
  • And much more!
Go Back
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What's Next
The State and Future of Loyalty: Perspectives From The Experts
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