Social media has become a driving force to help brands create conversations, engage consumers, and build meaningful relationships. By integrating social media engagement into your loyalty initiatives, you can cultivate stronger customer relationships. In this e-book, learn:
- Why social media helps consumers emotionally connect with brands
- How to effectively use hashtags to drive loyalty and engagement
- How social media activities can amplify your multichannel loyalty program
- The ways online communities to draw consumers to engage with your brand
- And much more!