Cultivating loyalty requires that you broaden your program beyond a "spend and get" strategy, incentivize customers for their actions, and reward them with compelling offers. This e-book highlights 15 loyalty marketing resolutions and strategies you can implement to propel your program to the top, including:
- Surprising and delighting your customers with unexpected offers
- Using customer data to personalize perks
- Developing a community around your brand
- Leveraging customer feedback to improve your program
- And much more!